Policy for GLST - Monash Tennis Academy

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Group Lessons & Squad Training
Payments
The full fee is expected by the 3rd week of the term
A $20 administration fee will apply to any fees owing by week 8 of the group lesson

Make-Up Lessons
We have to be given a 24 hour notice of your absence and a make-up lesson will have to be requested
If a student misses a lesson during the term due to sickness/injury, the student will be entitled to a make-up lesson as well
A maximum of 2 make-up lessons will be permitted per term of lessons unless being informed otherwise
It is the student's responsibility to request for make-up lessons otherwise none will be allocated
No make-up lessons will be given if we are not informed of your absence prior to the group lesson
All make-up lessons will have to be completed 2 weeks after the completion of your group lesson otherwise they will be forfeited

No makeup Lessons will be offered if a student decides not to show up without giving us prior notice and without a doctor's letter in the situation of an illness/injury
We do put in our utmost effort to coach you. We do expect our students to appreciate our efforts and attend every lesson

Credit & Other Policies
Credit for missed lessons (with a 24 hour notice of absence) will only be given when there are no suitable make-up lessons
If a student cancels for a term or more, the student's place in the group cannot be reserved and will be forfeited to another student


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