All Coaching Classes
At Monash Tennis Academy, we take our coaching programs seriously and have a genuine interest in each player's improvement and performance. We have an expectation that you will attend all sessions and put in your utmost effort, and also to follow our advice that will assist your tennis development.
Making a Booking
Bookings & Enquiries can be made via email to monashtennis@hotmail.com
General Terms & Conditions
- Monash Tennis Academy is under no obligation to make up missed lessons nor to credit them for future terms.
- Monash Tennis Academy reserves the right to change class times, coaches, combine or cancel classes if necessary
- Students of Monash Tennis Academy are liable to remember the time/date/day of the tennis lesson. No refunds or credits will be given if the student forgets these details.
Private/Semi-Private Lessons/ Group Tennis Lessons with Friends
- Payment must be made prior to the commencement of the lesson.
- Discounted rates only apply to pre-paid multi-lesson packages
- Cancellations: If you wish to cancel a lesson, we require at least 24 hours prior notice. Failure to do so will result in a late notice fee of 50% of the lesson fee. This fee will need to be paid in full prior to any subsequent lesson taking place. The only exception to this condition is if a valid medical certificate is produced.
- If you have a multi-lesson package, 1 lesson will be incurred each time you fail to give reasonable notice that you are unable to attend, with the exception of a valid medical certificate.
- Court Hire charges will be incurred if you have a valid medical certificate but fail to give reasonable notice to Monash Tennis Academy of your non-attendance.
Reasonable Notice refers to 12 hours before the scheduled tennis lesson.
- Failure to Cancel: If you have booked a lesson, did not cancel and did not show up or showed up for only a part of the lesson, the full fee of the lesson will be payable.
Group Lessons & Squad Training
- Payments
- The full fee is expected by the 3rd week of the term.
- If you are paying by 2 instalments, a 50% deposit is required by week 2. The Full fee is expected by week 5 of the term. You will be liable to pay the full fee even if you choose to stop midway through the term. This is due to the guaranteed place of the student in the group for the term.
- There will be a 10% surcharge on fees if paid weekly. Fees will still be incurred even if the student misses a lesson, unless a valid medical certificate is produced. This is due to the guaranteed place of the student in the group for the term.
- Under no circumstances will the fees be less if the student chooses not to attend all sessions. This is due to the guaranteed place of the student for the term.
- Families with 2 or more children enrolled will qualify for a 10% discount off the term fees. All Term fees will have to be received by week 3 to qualify for the discount.
- If a student misses a lesson during the term due to sickness/injury, school or corporate events, the student will be entitled to a maximum of 2 lessons credit off the following term's fee provided evidence is received by Monash Tennis Academy.
- If a student cancels for a term or more, the student's place in the group cannot be reserved and will be forfeited to another student.
Cardio Tennis Workout
- Payment will have to be made prior to the commencement of the student in the Cardio Tennis Workout sessions.
- If you wish to participate in a Cardio Tennis Workout session, please give at least 24 hours notice, unless there is a spot available.
- If you have enrolled for a session and do not turn up, without a valid reason with evidence, 1 session will be marked off on your Cardio Tennis Workout attendance record. If you have not paid, you will be credited for that session. The credited session will need to be paid in full prior to any participation for any subsequent sessions.
- Cancellations We would require reasonable notice if you wish to cancel your partcipation for a session. Reasonable Notice refers to 9 a.m on the day of the scheduled session.
Multi-Lesson Packages
- Multil-Lesson Packages are to be used at least on a weekly basis, if possible.
- Prepayment is required prior to a Multi-Lesson Package being valid
Wet Weather
- All Programs are on regardless of the weather or forecasts unless Monash Tennis Academy informs you otherwise. Please ensure we have all your relevant contact details.
- All Lessons / Sessions- if less than half the normal allocated time is completed due to rain, then the lesson / session will be credited or made up.
- All Lessons / Sessions - if more than half the normal allocated time is completed before being washed out, a full lesson / session will be counted.
- In the event that it starts raining, all attempts will be made to finish the lesson, but only if it is safe to do so.
- A wet weather program may be held for some lessons. If so, Monash Tennis Academy will keep you informed on the day of the lesson.